| Spa Heviz - Hungary  Our clients feedback: Henrich H., - Heviz, Hunguest Hotel Helios ***, Stay: Indulgence, 02.03.2008 (Translation)The rooms Anna No. 515 should have been renewed (they were, but 20 years ago), old and worn-out furniture, old plumbing system (damaged shower hose), doorframes and doors were not nicely painted, it looked as if it had been done by an amateur; in Wellness, hoses connected to the hairdrier had holes. Of the procedure package, the only thing which was worth the money paid was the massage. Apart from the things mentioned above,Wellness facilities met our requirements. Christa M., - Heviz, Hotel Palota Heviz ****, Stay: Palota Wellness, 24.02.2008 (Translation)Space for eating was too small. Unfortunately, we could not stay sitting when we have finished our meals because other people were already waiting to have meals. But the staff was excellent. In sauna it was necessary to have swimsuits on, which is unacceptable for an experienced sauna user. It is very unhygienic to enter the pool in sweaty swimmsuits as people did after having sauna. However, the hotel itself was really nice. Johanna E., - Heviz, Hunguest Hotel Panorama ***, Stay: Accommodation with breakfast, 06.11.2007 (Translation)We are very satisfied. From booking to the actual stay, everything went excellently. Regards, E./B. Barbara T., - Heviz, Hotel Palota Heviz ****, Stay: Palota Wellness, 04.11.2007 (Translation)The towels were partially torn and changing them every second day is not often enough. The hotel was well booked, therefore the times for breakfast and dinner were limited. Klaudia B., - Heviz, Hotel Danubius Health Spa Resort Aqua ****, Stay: Danubius Weekend, 21.10.2007 (Translation)Although our stay was only short, I must say that we felt pleasant, in a pleasant environment with excellent staff. We are satisfied with the services. We enjoyed our stay very much. Although it was short, we relaxed and gathered new energy. We thank you for arranging this stay and wish you a lot of success. We believe we will also use your services in the future. Jiøí ©., - Heviz, Hotel Danubius Health Spa Resort Heviz ****, Stay: Danubius Weekend, 14.10.2007 (Translation)Thank you, it was a nice weekend. The only problem was in language barrier, I do not understand Hungarian, it was not well German, so the Russian language saved it. Once more thank you. Vlaïka H., - Heviz, Hotel Danubius Health Spa Resort Aqua ****, Stay: Classic Relaxation Week, 14.10.2007 (Translation)Dear Sirs, Your services were presented to us by our daughter as a birthday present. We were very satisfied; the only small complaint was the language barrier. We speak English and Russian - the staff mainly spoke German. We will definitely spend a week in a spa next year, but in Slovakia. We would like treatment for joints, paradentosis and gout. Bernd S., - Heviz, Hotel Palota Heviz ****, Stay: Palota Therapy Week, 25.09.2007 (Translation)Rooms resp. the bathroom should be cleaned better, in bathroom there was no once cleaned the floor. It should be served more vegetables to meals. Flesh meals and sauces were too fat for us. We liked the stay very much, the hotel was very nice, the staff was very friendly. Ladislav S., - Heviz, NaturMed Hotel Carbona ****, Stay: Wellness Stay, 07.09.2007 (Translation)Everything was perfect except of the unavailing weather. Thank you for your promptness in mediating of stay. Silvia V., - Heviz, Hotel Palota Heviz ****, Stay: Palota Holiday, 28.07.2007 (Translation)Positives: a) solid and suitable hotel (pool, sauna, whirlpool) and suite (kitchenette) facilities b) extremely willing and polite staff in restaurant, at the reception desk and on massage c) excellent food (possibility to have buffet tables also for dinner), even if it should be possible to vary it more for breakfast d) appropriate combined relax package - it is not possible to catch more if you want to relax (plus very bargain price), very enjoyable was the massage. Negatives: a) shock after arrival, during high summer heat - there did not function the air-condition in room nor in restaurant, besides we checked this, I think they had to call our attention of this situation, which appeared unexpected, after arrival, at the hotel reception desk, eventually to place ventilators after request and also they had to inform us, when is the air-condition repaired, we heard this information only next day in the morning, as we complained at the reception desk b) it should be appropriate to place answer sheets into the rooms, where also other guests could express, how satisfied they are with the stay in hotel c) the cleaning staff was probably overloaded, they did not catch the work and during the whole stay, 7 nights, there was not dusted in rooms. The general impression: positive. Ottokar H., - Heviz, Hunguest Hotel Helios ***, Stay: Wellness Trial Run, 27.07.2007 (Translation)The indicated time of duration of treatments was always reduced by 15 till 20 (!) minutes. Why? After request was the answer: "It is such a custom in our place." Not comprehensible on the whole. Otherwise everything ok. Best regards. Lucie V., - Heviz, Hotel Danubius Health Spa Resort Aqua ****, Stay: Taste-Stay á la Carte, 08.07.2007 (Translation)We were not informed in advance about the obligation to pay spa tax. As well the hotel staff was not informed very well about the content of our stay. Because of absence of the dealer of travel agency, we had repeatedly to call attention, that we do not have paid only for the stay, but also for treatments. Otherwise we liked the stay very well and the staff was really sweet. | BONUS 5% - For regular clients For regular clients to all by us offered stays in 2008. A regular client means a client, more ... |