Type of the hotel rest and relaxation, congress and conference services
Locality wider city centre, mountains
Facility includes reception desk in place, lift in place, children´s corner[?], restaurant, coffee-bar, snack bar, night bar, vinotéque, tavern, outdoor fireplace to grill and roast
Services exchange office, hotel safe at the reception desk, sale of basic hygienic material, possible to rent a hair-dryer, possible to rent an flat-iron and an ironing-board, possibility to rent a refrigerator, taxi ordering, hotel minibus, hotel transfer [?], animations and trips, wifi internet in common rooms, babysitting
Board and Gastronomy board in place: breakfast, lunch, dinner special diets: vegetarian food [?], All listed diets have to be ordered in advance[?] serving of meals: breakfast 07:00 - 10:00, lunch 12:00 - 14:00, dinner 18:00 - 22:00
Activities social: live music (in hotel) summer: children´s playground (500 m), tennis courts[?] (250 m), beach-volleyball court (10 km), mini-golf course (7 km), ride on four-wheel motorbike (15 km), water-ski-lift (near by hotel), windsurfing [?] (40 km), yachting (40 km), river floating (45 km) winter: ski-lift (near by hotel), ski-instructor (in hotel), winter toboggan-track (300 m), ride on snow-scooters (18 km) all the year round: table tennis [?] (in hotel), darts (in hotel), bowling [?] (in hotel), skittles (near by hotel), squash [?] (10 km), tennis hall [?] (250 m), sport hall (7 km), kart hall (40 km), indoor hippodrome (7 km) extreme sports: paintball [?] (7 km), bungee jumping (17 km), parachute tandem-jumps [?] (10 km), paragliding [?] (10 km), rafting [?] (40 km) other: ride on horseback (7 km), horseback riding lessons (7 km), fishing (7 km) rentals: bicycles (in hotel), ski and ski-outfit (in hotel), snow-scooters (18 km), cars (10 km)
You can communicate Slovak, Czech, English, German, Russian, Polish, Hungarian
Katarína F., - Novy Smokovec, Hotel Atrium ****, Stay: Weekend Wellness Stay, 22.06.2008 (Translation) - family suite is not suitable for other clients but for the families (the other room is very small, without proper equipment, there are two bathrooms but only one toilet) - if there is a company gathering taking place in the hotel at the same time, everything is reserved for closed company - the hotel staff (especially waiters in Billiard club are cheeky) seem to be quite unprofessional, they don´t know how to act in crisis situations - wellness programme was satisfactory. Provider´s statement: Yes, the family suite is meant especially for families (that´s why the name). We do not make any clients choose this suite, we do not conceal any information. Also the travel agency has the information about the equipment of the room. If there is a company gathering taking place in the hotel, there is always at least one centre available for individual guests. It was the same also during the stay of the complaining clients in our hotel. The hotel employs professional staff, in the bowling bar and in the wine cellar there work our long-time employees who receive only positive responses. If the clients have a feeling that the staff were behaving in an inappropriate way, it might have been a misunderstanding and I apologise for that. With best regards, hotel manager
Lívia V., - Novy Smokovec, Hotel Atrium ****, Stay: Weekend for lovers, 17.02.2008 (Translation) Generally I am satisfied with my stay but I should mention that there is lack of infomation from the reception personnel. After arrival to a new environment I'd like to get some information regarding hotel, catering, etc. But I had to ask for everything. Personnel was kind and with a smile, but apart from invitation I did not get any other facts. Yours sincerely, L.V.
References of services supplier: Pekný deò z Atrium Hotela,
veµmi pekne ïakujeme. Budeme sa sna¾i» zlep¹i» aj v tých detailoch.
S pozdravom,
riaditeµ hotela
Gabriela B., - Novy Smokovec, Hotel Atrium ****, Stay: Weekend for lovers, 09.12.2007 (Translation) Since we knew the hotel, we knew what to expect regarding room equipment and catering. Satisfaction is great, we will certainly return and recommend this hotel. We had a romantic weekend stay and all bonuses were 100%. The staff in the dining room were very kind, greetings to Mrs M.D. :) and her colleagues, the helpfulness and and pleasant manner were delightful. We also thank the agency which was very helpful and quick during arrangment of the stay. Thanks once again... G. and S. from Banska Bystrica
Congresses and party actions 
Novy Smokovec
Hotel Atrium **** - Novy Smokovec