day of arrival:
on any day of week
first service on arrival day:
dinner, arrival in time: from 14:00 till 17:00
last service on departure day:
breakfast, departure in time before 10:00
All the prescribed procedures are recorded in the Card of Procedures which also contains the exact timetable
Extra procedures which are not included in the prepaid procedures can be purchased right on the spot.
Local fees are not included in the price of the stay, the hotel will charge the fee in cash after your arrival.Rate of local tax per person per day: 1 eur
- The entire complex of administered treatments ensures:
- Balneotherapy in the Relax Thermal Spa - for guests staying in the Relax Thermal Spa
- Polyclinic, Mária Terezia Spa House, Goethe House, Parenica and Banský Spa - for guests staying in Alzbeta, Matej Bel, Goethe House
- Balneotherapy operating hours in the Relax Thermal Spa:
- Monday - Friday: 08:00 - 16:00
- Saturday - Sunday: 08:00 - 15:30 (as needed)
- Polyclinic opening hours:
- Monday - Friday: 07:00 - 15:30, 15:30 - 07:00 (emergency)
- Saturday - Sunday (emergency): 07:00 - 07:00, holiday (emergency): 07:00 - 07:00
- Opening hours of the Mária Terezia Spa House:
- Monday - Friday: 08:00 - 18:00
- Saturday - Sunday, holiday: 09:00 - 18:00
- Opening hours Parenica (cave steam bath):
- Monday - Friday: 08:00 - 19:00
- Saturday - Sunday: 10:00 - 19:00, holiday: 09:00 - 19:00
- Operating hours Banský spa:
- Monday - Sunday, holiday: 1:00 p.m. - 7:00 p.m.
- Opening hours Sauna World (Relax Thermal):
- in summer only on Saturdays from 3:00 p.m. until 6:00 p.m.
- in winter on Fridays and Saturdays from 3:00 p.m. until 6:00 p.m./i.e. only during the weekend/
10,0/10Exceptional
Vincent M. - Verified customer - 26.04.2026 - Pension Matej Bel spa house
"Vyzdvihujeme super personál, profesionálny prístup či na procedúre, alebo v reštaurácii." (Translation)
9,8/10Exceptional
Bohuslava K. - Verified customer - 20.04.2026 - Pension Goetheho dom
"Ubytovanie bolo super, strava a procedúry tiež.Nádherné prostredie kúpeľného parku a okolia." (Translation)
9,5/10Exceptional
Jana A. - Verified customer - 12.04.2026 - Pension Goetheho dom
"Páčilo sa nám prostredie.
" (Translation)
9,7/10Exceptional
Ľubica F. - Verified customer - 09.02.2026 - Pension Goetheho dom
"Ustretový personal, kľud" (Translation)
9,2/10Fabulous
Dušan B. - Verified customer - 23.11.2025 - Pension Matej Bel spa house
"Všetko super" (Translation)
7,0/10
Peter Š. - Verified customer - 26.10.2025 - Pension Matej Bel spa house
7,3/10
Jana D. - Verified customer - 20.10.2025 - Pension Goetheho dom
"Zlatý stred za dobrú cenu" (Translation)
10,0/10Exceptional
Peter F. - Verified customer - 15.09.2025 - Pension Matej Bel spa house
"Na malom priestore rôznorodosť a široká škála procedúr" (Translation)
10,0/10Exceptional
Zuzana O. - Verified customer - 25.08.2025 - Pension Goetheho dom
"Všetko bolo super " (Translation)
10,0/10Exceptional
Miroslav H. - Verified customer - 30.07.2025 - Pension Goetheho dom
"Prostredie, služby, ubytovanie, príroda." (Translation)