day of arrival:
on any day of week
first service on arrival day:
dinner, arrival in time: from 13:00 till 17:00
last service on departure day:
breakfast, departure in time before 10:00
recommended arrival to stay:
Sunday
All the prescribed procedures are recorded in the Card of Procedures which also contains the exact timetable
Extra procedures which are not included in the prepaid procedures can be purchased right on the spot.
Local fees are not included in the price of the stay, the hotel will charge the fee in cash after your arrival.Rate of local tax per person per day: 1 eur
- The entire complex of administered treatments ensures:
- Balneotherapy in the Relax Thermal Spa - for guests staying in the Relax Thermal Spa
- Polyclinic, Mária Terezia Spa House, Goethe House, Parenica and Banský Spa - for guests staying in Alzbeta, Matej Bel, Goethe House
- Balneotherapy operating hours in the Relax Thermal Spa:
- Monday - Friday: 08:00 - 16:00
- Saturday - Sunday: 08:00 - 15:30 (as needed)
- Polyclinic opening hours:
- Monday - Friday: 07:00 - 15:30, 15:30 - 07:00 (emergency)
- Saturday - Sunday (emergency): 07:00 - 07:00, holiday (emergency): 07:00 - 07:00
- Opening hours of the Mária Terezia Spa House:
- Monday - Friday: 08:00 - 18:00
- Saturday - Sunday, holiday: 09:00 - 18:00
- Opening hours Parenica (cave steam bath):
- Monday - Friday: 08:00 - 19:00
- Saturday - Sunday: 10:00 - 19:00, holiday: 09:00 - 19:00
- Operating hours Banský spa:
- Monday - Sunday, holiday: 1:00 p.m. - 7:00 p.m.
- Opening hours Sauna World (Relax Thermal):
- in summer only on Saturdays from 3:00 p.m. until 6:00 p.m.
- in winter on Fridays and Saturdays from 3:00 p.m. until 6:00 p.m./i.e. only during the weekend/
8,7/10Superb
Maria K. - Verified customer - 01.08.2026 - Pension Matej Bel spa house
"Pekné, kľudné miesto na relax a zotavenie." (Translation)
9,7/10Exceptional
Karol K. - Verified customer - 31.07.2026 - Pension Goetheho dom
"Všetko sa nám páčilo. " (Translation)
8,3/10Very good
Ivo P. - Verified customer - 26.07.2026 - Pension Goetheho dom
9,5/10Exceptional
Janka B. - Verified customer - 24.07.2026 - Pension Goetheho dom
"Boli sme spokojní, nemáme žiadne námietky." (Translation)
8,8/10Superb
Mária S. - Verified customer - 29.06.2026 - Pension Goetheho dom
"Prívetivý personál, krásne, malebné prostredie." (Translation)
9,8/10Exceptional
Anton Ď. - Verified customer - 26.06.2026 - Pension Goetheho dom
"Všetko bolo OK. Doporučujem si zvoliť kúpele nie v lete, keďže vonku bolo horúco a aj voda je horúca." (Translation)
9,4/10Fabulous
Vladimír M. - Verified customer - 21.06.2026 - Pension Matej Bel spa house
"Zastihlo nás pekné počasie, dobre nastavený čas procedúr, bezproblémové ubytovanie a stravovanie. Príjemné posedenie v areáli Goetheho domu, obdeň hudobný program. Všade ochotný personál." (Translation)
8,7/10Superb
Petr F. - Verified customer - 13.06.2026 - Pension Goetheho dom
"Líbilo se nám klidné prostředí." (Translation)
8,3/10Very good
Eva D. - Verified customer - 30.05.2026 - Hotel Relax Thermal
"Samostatná izba, dostupné procedúry, vyhovujúca dĺžka podávania jedál, ochota na recepcii, skvelá vstupná prehliadka u lekárky. Fantastická kraniosakrálna masáž! Výborná masáž chrbtice, aj reflexná masáž chodidiel. " (Translation)
9,7/10Exceptional
Miloš Š. - Verified customer - 13.05.2026 - Pension Matej Bel spa house
"Pekné prostredie, ticho, dobre som zregeneroval. Ubytovanie bolo super." (Translation)